GPS fleet tracking for field service - on the Mittro roadmap
This one is not built yet. Here is what we are building and why. Most companies buy fleet tracking as a separate product: third-party hardware wired into every truck, plus another monthly subscription. Mittro will track your fleet through the mobile app your techs already carry - a live map on the schedule, GPS-verified timesheets, and closest-tech dispatch, built in rather than bolted on.
A live map of your whole crew
The plan: open the schedule or the Mittro mobile app and see every tech on a real-time map. Where they are, where they are headed, who is running behind - visible at a glance instead of reconstructed from phone calls.
When a customer asks where the tech is, the answer will be on screen. Job scheduling ships today and two-way texting is being activated; this adds the live location layer on top of them.
No hardware, no second subscription
Traditional fleet tracking means buying GPS units, paying an installer, and signing up for yet another monthly service - which is exactly what most FSM platforms make you do, since they rely on third-party tracking hardware. Mittro's GPS will run natively in the mobile app, on the phone in your tech's pocket.
Which plans include it, and at what price, will be settled when it ships - it is not part of any plan today, and nothing you pay for now covers it.
Timesheets you can trust
Clocking in and out against a job is already built into the mobile app. What this adds is GPS verification of the clock-in at the job site, so payroll disputes about who was where at 7:30 AM end with a recorded answer rather than two memories.
Honest techs benefit most - their time is documented without paperwork.
Send the closest truck
An emergency call comes in - a burst pipe, a no-cool at a daycare - and the difference between a 20-minute response and a 90-minute one is knowing who is closest. With live GPS on the schedule, dispatch will be able to send the nearest available tech instead of guessing.
Faster response wins the job and the review. It is how a small plumbing or HVAC shop gets to respond like a national chain.