Field service dispatch software with a drag-and-drop board

Assign a job by dragging it onto a tech's column. Reschedule by dragging it somewhere else. The calendar view shows the day, the week, and every tech's availability in real time, so you are never guessing who has room for the 2 PM no-cool call. Job status flows through a clear workflow - new, scheduled, in progress, completed - so the board always reflects reality.

New work feeds the board from every direction: calls answered by your office, appointments booked overnight by AI phone answering, and jobs converted from approved estimates.

The dispatch board includes a real-time GPS map of your entire crew, fed by the Mittro mobile app - no tracking hardware bolted under the dashboards. When an emergency call comes in, you can see who is actually closest instead of asking around on the radio.

Most platforms treat fleet tracking as a separate product with third-party hardware and its own subscription. In Mittro, GPS fleet tracking is part of dispatch, because knowing where your techs are is not an upsell - it is the job.

"Where is your guy?" calls eat your office alive. Mittro sends automated "your tech is on the way" texts with ETA tracking, plus appointment reminders before the visit, all over native two-way texting on your own business number. Customers stay informed without anyone in the office lifting a finger.

Fewer status calls means your phone line is open for the calls that make money: new work.

If you run HVAC and plumbing crews - or HVAC, electrical, and a lawn division - most software forces you to squint at one undifferentiated wall of jobs. Mittro's board filters by trade, so a dispatcher can manage mixed crews cleanly: the HVAC schedule, the plumbing schedule, or everything at once.

Multi-trade shops are poorly served by tools built for a single vertical. Mittro treats them as first-class from day one.