Plumbing software that books the burst-pipe call at midnight
Burst pipes and sewer backups do not wait for office hours. Mittro runs your plumbing company on one platform: a built-in phone line with AI answering that books emergencies 24/7, a CRM that remembers every water heater and cleanout you have touched, drag-and-drop dispatch that sends the closest tech, and invoicing that takes the card at the kitchen table.
What problems does this replace?
Emergency calls come in at night and on weekends
A burst pipe at 11 PM or a sewer backup on Sunday morning is the most urgent - and most valuable - call your company gets, and it goes to whoever answers first. With AI phone answering included in every plan, Scarlett picks up around the clock, qualifies the emergency, and books it straight onto your board while other shops' phones ring through to voicemail.
Nobody remembers what is behind that wall
Which water heater is at that address? Where is the cleanout? What did the camera inspection show last time? When every visit starts from zero, techs waste time rediscovering the property. Mittro's customer CRM keeps job history, photos, equipment, and notes on the property record, so the tech knows the house before knocking on the door.
Invoices go out days after the truck leaves
Paper tickets ride around in the truck, get typed up back at the office, and get paid whenever the customer gets around to it. With invoicing and payments, the tech builds the invoice from the work order and takes the card at the kitchen table before leaving - no thirty-day paper chase.
Roto-Rooter and Mr. Rooter have call centers. You have voicemail.
The national chains win emergency work with 24/7 call centers, dispatch systems, and fleet tracking that a local shop cannot afford to build. Mittro levels the field: a built-in phone system with AI answering, live dispatch, and GPS tracking come standard in the same subscription, so a three-truck company answers and responds like a national brand.
Which features matter most for this trade?
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AI phone answering
Emergency plumbing is your highest-ticket work. Scarlett answers 24/7, qualifies the call, and books it with the property's history attached.
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Scheduling and dispatch
Drag-and-drop dispatch with live tech locations, so the closest tech takes the flooded-basement call.
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Customer CRM
Job history, photos, and equipment per property. Caller ID pops the full record the moment the phone rings.
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Invoicing and payments
Invoice from the work order and take the card at the kitchen table, instead of mailing paper and waiting.
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Mobile app
Techs capture before-and-after photos, notes, and signatures on site, building the property record with every visit.
Built for the way plumbing work actually flows
A call comes in and the property's history pops with it - or Scarlett answers and books the job herself. Dispatch sees every truck on the live GPS map and drags the job to the closest tech. On site, the tech pulls up past visits on the mobile app, captures before-and-after photos, and collects a signature. The invoice is built from the work order, paid by card at the kitchen table, and QuickBooks stays in sync.
Multi-trade shops that run HVAC or electrical alongside plumbing manage every trade under one account - see HVAC software and electrical contractor software.
Coming from another platform?
Paying ServiceTitan prices for features a five-tech shop never touches? Read Mittro vs ServiceTitan. Outgrowing Housecall Pro? See Mittro vs Housecall Pro. We migrate your customers, history, and open invoices as part of onboarding.